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Estate Agents in Plymouth | Lettings Agents in Plymouth - Mashfordhomes

FAQS

How does Mashfordhomesonline.co.uk save their clients money?

As we operate from central offices rather than high street shops we don't have as expensive over-heads which means that we can offer you the lowest commission fees in the whole of the UK.

Are my personal details secure if I decide to sell my property through Mashfordhomes?

Your personal details are private and confidential. We do not release your details at any stage to anyone.

Where will my home be advertised?

Over 90% of potential buyers start looking for property via the internet. 90% of these potential buyers look at more than 1 property portal to find a home. That’s why we will advertise your property on all the major property portals including Rightmove, Findaproperty, Primelocation, Globrix, Zoopla, Propertyfinder, Fish4homes and many more. These websites generate around 80 million buyer searches per month.

What’s the first step if I decide to sell my property through Mashfordhomes?

You can either call us on 01803 611108 or you can click on 'instruct us', choose your option and we’ll call you back. We will then arrange a convenient date and time to book a home visit.

Can I put my property on the market with Mashfordhome if it is already on the market with another agent?

If you wish to advertise with us simultaneously with another agent you can do so with our multiple agency contract.

Will you value my property for me?

If requested we will provide you with a valuation guide, which is a report stating guidance as to what your home is worth based on similar property prices in your local area, local market movements and past sold prices. Of course we will be happy to put your property on the market at a price you decide but it should be a realistic price.

How are viewings arranged?

We have set time slots with all our vendors so we can book viewing times instantly.

What is the next step after the viewing has taken place?

We will contact the person that viewed your property to gather feedback. We will then update your personal statistics site and call you with the viewers feedback.

How long can I market my property with you for?

We will market your property until it is sold* or until you ask us to take it off the market. *Fair practice: Whilst we will endeavour to sell your property as quickly as possible, if we are unable to contact you (the vendor) for 3 months or if the property has not sold within 12 months then Mashfordhome may decide to remove the property from the market.

Is there a minimum contract period?

There is no contract so you are free to remove the property from our listing at any time.

How are offers dealt with?

We will let you know of all offers by phone and in writing. If the price isn’t right then we’ll do everything we can to negotiate a price you’re happy with.

Why do you offer 2 fee options?

We want to give our clients as much flexibility as possible. The two fee options represent different levels of financial commitment and it’s up to you which one suits you best.

Why do you charge up front fees?

The upfront fees go towards marketing properties on the internet. It also gives you a choice regarding how much financial commitment you wish to make and gives you access to huge savings on the fees you would otherwise be paying.

Do you provide the same service for each option?

Yes. We treat every client and the sale of each property exactly the same, no matter which fee option they have chosen.

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